drakes terms & conditions page2
 
12. COMMENTS AND COMPLAINTS
ANY COMMENT OR COMPLAINT REGARDING THE STAY SHOULD BE MADE TO THE DRAKES DUTY MANAGER/HOST AT THE TIME OF VISIT SO THAT THE MATTER CAN BE RESOLVED IMMEDIATELY.
13. STATUTORY REQUIREMENTS
DRAKES IS SUBJECT TO STATUTORY CONTROLS, INCLUDING THOSE RELATING TO FIRE, LICENSING, ENTERTAINMENT, HEALTH, HYGIENE AND SAFETY. THESE MUST BE STRICTLY OBSERVED BY CLIENTS, THEIR GUESTS AND REPRESENTATIVES.
14. LIABILITY
OTHER THAN FOR DEATH OR PERSONAL INJURY CAUSED BY THE NEGLIGENCE OF DRAKES, DRAKES OF BRIGHTON LTD’S LIABILITY TO THE CLIENT IS LIMITED TO THE PRICE OF THE BOOKING. UNLESS DRAKES IS LIABLE UNDER THE ABOVE CLAUSE, THE CLIENT INDEMNIFIES DRAKES FROM AND AGAINST ANY AND ALL LIABILITY AND ANY CLAIMS, PROCEEDINGS OR DAMAGES RESULTING OR ARISING FROM THE BOOKING, EVENT OR FUNCTION, THE CLIENT, GUESTS OR ANY OUTSIDE CONTRACTORS OF THE CLIENT. DRAKES WILL NOT BE LIABLE FOR FAILURE TO PERFORM TO THE EXTENT THAT THE FAILURE IS CAUSED BY ANY FACTOR BEYOND ITS REASONABLE CONTROL. DRAKES DOES NOT ACCEPT RESPONSIBILITY WHATSOEVER FOR DAMAGE TO, OR THEFT FROM, OR THEFT OF, VEHICLES PARKED OUTSIDE DRAKES PREMISES OR CAR PARKING SPACES LEASED BY DRAKES. WE RESERVE THE RIGHT TO CHARGE GUESTS THE COST OF RECTIFYING DAMAGE, CAUSED BY THE DELIBERATE, NEGLIGENT OR RECKLESS ACT, OMISSION, DEFAULT OR NEGLECT OF THE CLIENTS, THEIR GUESTS OR SUB-CONTRACTORS TO DRAKES PROPERTY OR STRUCTURE. SHOULD THIS DAMAGE COME TO LIGHT AFTER THE GUEST HAS DEPARTED, WE RESERVE THE RIGHT TO MAKE A CHARGE TO GUEST'S CREDIT / DEBIT CARD, OR SEND AN INVOICE FOR THE AMOUNT REQUIRED TO MAKE GOOD OR REMEDY ANY SUCH DAMAGE, TO THE REGISTERED ADDRESS. WE WILL HOWEVER MAKE EVERY EFFORT TO KEEP ANY COSTS THAT THE GUEST WOULD INCUR TO A MINIMUM. THIRD PARTY LIABILITY. DRAKES DOES NOT ACCEPT ANY LIABILITY FOR SERVICES RENDERED BY THIRD PARTIES TO CLIENTS NOTWITHSTANDING THAT SUCH SERVICES MAY BE ARRANGED BY DRAKES. ANY CLAIM, DEMAND, CHARGE, SUIT OR DAMAGES WHICH MAY BE INCURRED BY THE CLIENTS OR THEIR GUEST (OR ANY PERSON CLAIMING THERE UNDER) SHALL BE MADE DIRECTLY WITH SUCH THIRD PARTIES AND DRAKES SHALL RENDER ALL REASONABLE ASSISTANCE IN THIS REGARD.
15. INSURANCE
THE CLIENT IS RECOMMENDED TO HAVE, AND IS RESPONSIBLE FOR, INSURANCE TO COVER CANCELLATION AND CURTAILMENT AND LOSS OF BAGGAGE, PERSONAL EFFECTS AND MONEY.
16. DATA PROTECTION
THE INFORMATION PROVIDED BY THE CLIENT MAY BE PROCESSED BY DRAKES FOR THE PURPOSES IT HAS NOTIFIED TO THE INFORMATION COMMISSIONER. BY CONFIRMING A BOOKING OR ENQUIRY, THE CLIENT CONSENTS TO THIS PROCESSING OF THE INFORMATION. DRAKES RESPECTS THE PRIVACY OF EVERY INDIVIDUAL WHO VISITS OUR WEBSITE. THE DATA COLLECTED ABOUT YOU WILL BE USED TO FIRSTLY FULFIL ANY SERVICE YOU MIGHT REQUEST E.G. TO REQUEST A BROCHURE, MAKE A BOOKING ETC AND SECONDLY TO IMPROVE HOW, AS A COMPANY, WE SERVE YOU. WE WILL UNDER NO CIRCUMSTANCES GIVE YOUR PERSONAL DATA TO THIRD PARTIES. HOWEVER, UNLESS YOU SPECIFICALLY ASK US NOT TO (AND THIS OPTION IS AWAYS GIVEN) WE WILL USE YOUR DATA TO SEND YOU FURTHER INFORMATION FROM DRAKES. ANY E-MAIL SENT TO YOU WILL ALWAYS PROVIDE YOU WITH THE OPTION TO UNSUBSCRIBE. THIS IS IN ACCORDANCE WITH UK DATA PROTECTION LEGISLATION. WHEN MAKING A BOOKING, YOUR CREDIT CARD OR BILLING ACCOUNT DETAILS ARE ONLY RETAINED FOR THE PURPOSE OF HANDLING THAT INDIVIDUAL TRANSACTION, UNLESS YOU ASK US TO KEEP THESE DETAILS FOR FUTURE PURCHASES WHICH YOU MAY MAKE THROUGH US. IN ORDER TO PROCESS A BOOKING OR ENQUIRY, YOUR PERSONAL INFORMATION AND PAYMENT DETAILS MAY BE PASSED TO THIRD PARTY SERVICE PROVIDERS AND, WHERE WE ARE LAWFULLY REQUESTED TO DO SO, REGULATORY AUTHORITIES. SUCH THIRD PARTY SERVICE PROVIDERS WILL HAVE ACCESS TO THE PERSONAL INFORMATION NEEDED TO PERFORM THE RELEVANT SERVICE. THEY MAY NOT, HOWEVER, USE YOUR PERSONAL INFORMATION FOR ANY OTHER PURPOSES AND ARE REQUIRED TO PROCESS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE DATA PROTECTION ACT 1998. FOR YOUR PROTECTION, WE ARE REGISTERED UNDER THE DATA PROTECTION ACT 1998 AND HAVE GIVEN ALL APPROPRIATE NOTIFICATIONS TO THE INFORMATION COMMISSIONER.
17. DISPUTE
THESE TERMS WILL BE CONSTRUED IN ACCORDANCE WITH ENGLISH LAW AND DRAKES AND CLIENT SUBMIT TO THE NON-EXCLUSIVE JURISDICTION OF THE ENGLISH COURTS.
18. WEBSITE INFORMATION
DRAKES CANNOT ACCEPT RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS AND RESERVES THE RIGHT TO CANCEL, AMEND OR VARY THE DETAILS FEATURED IN THIS WEBSITE WITHOUT NOTICE. THE INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED IN GOOD FAITH. THE USE OF ANY INFORMATION FROM THIS WEBSITE IS ENTIRELY AT THE RISK OF THE USER. DRAKES WILL NOT BE LIABLE FOR ANY COSTS, LOSSES, EXPENSES OR DAMAGES (WHETHER DIRECT OR INDIRECT, SPECIAL, ECONOMIC OR FINANCIAL) THAT MAY BE INCURRED THROUGH THE USE OF ANY INFORMATION CONTAINED IN THIS WEBSITE OR IN ANY OTHER WEBSITE LINKED TO THIS WEBSITE.
19. COPYRIGHT
THE CONTENT OF EACH PAGE OF THIS WEBSITE IS THE PROPERTY OF DRAKES. NO PART OF OUR WEBSITE MAY BE REPRODUCED, DISPLAYED OR REPUBLISHED IN ANY FORM WITHOUT PRIOR CONSENT, EXCEPT THAT PERMISSION IS GRANTED TO A USER TO PRINT OR PHOTOCOPY INDIVIDUAL PAGES FROM OUR WEBSITE, PROVIDED THAT THIS IS FOR PERSONAL USE ONLY, OR THE USE OF DRAKES IMAGES FROM THE PR PHOTOS PAGE TO PROMOTE AND MARKETING OF DRAKES.
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drakes boutique hotel, 43-44 marine parade, brighton. bn2 1pe. tel: 01273 696 934