We are so looking forward to welcoming everyone back to Drakes Hotel! We will be re-opening for guest stays from July 4th, 2020.
However, we must continue to follow the guidance set out for the Hospitality Industry to ensure we all stay safe and have been reviewing all our processes with this in mind. We take the well being of our guests and personnel very seriously and will be introducing new safety policies and practices throughout the hotel to ensure your total confidence in Drakes.
TRAINING AND SERVICE
We have reviewed our service and delivery processes, in accordance with specialist advice sought. We will be implementing new safety measures adhering to social distancing, increased hygiene and security to assure our service remains as exemplary as ever yet with these added processes incorporated to ensure the safety and well being of everyone.
We are utilising the advice from industry experts to create an intensive cleaning regime throughout the hotel and especially in our guest rooms. We have invested in a Electro-static Mister to completely sanitise guest rooms and our public areas once they have been cleaned to provide a virus free environment. A screen is being installed at Reception, with masks, gloves and sanitiser available to guests and clear social distancing markers throughout the hotel.
FOOD AND DRINK
Our entire offering is in the process of being reviewed. New adapted measures include how we work with our suppliers, receive deliveries, food and drink preparation process and the delivery of food/beverages in order to ensure all areas and operations are conducted under optimum conditions. The Restaurant and Bar will remain closed for the time being and breakfast will be Room Service only, until further notice.
It’s still a difficult time for everyone but we are working hard to ensure your confidence in our approach to protect your well being and those of our personnel. Of course, we will be updating our procedures and policies as things change to reflect the recommendations and guidance of the Hospitality Industry professionals and to ensure the highest standards are met.
See you again soon!
The Team at Drakes